Legal terms governing your use of the xbij platform. Please read these terms carefully before creating an account or placing any bets.
By accessing or using the xbij platform, you agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and xbij. You must be at least 21 years of age and a resident of Indonesia to use this platform.
In these Terms & Conditions, unless the context requires otherwise:
You must be at least 21 years of age to create an account and use xbij services. By registering, you confirm that you meet this age requirement. xbij reserves the right to request proof of age at any time. Accounts found to belong to individuals under 21 will be immediately suspended, and any funds forfeited.
xbij services are intended for residents of Indonesia. You must be physically located within Indonesia when accessing the platform and placing bets. Use of VPNs, proxies, or other tools to misrepresent your location is strictly prohibited and may result in account termination and forfeiture of funds.
Each user is permitted only one account on the xbij platform. Creating multiple accounts (sometimes called "multi-accounting") is strictly forbidden. If we detect duplicate accounts, we reserve the right to close all related accounts, void all bets, and forfeit any balances. This restriction extends to accounts sharing the same name, address, payment method, IP address, device, or household.
To register an account, you must provide accurate, complete, and current information including your full legal name, date of birth, email address, phone number, and residential address. You are responsible for maintaining the accuracy of this information and updating it promptly if it changes. Providing false information is grounds for immediate account termination.
By registering, you acknowledge that gambling carries financial risk and should be treated as entertainment, not as a way to make money. You confirm that you are not gambling beyond your financial means and that you understand the tools available on xbij for self-exclusion, deposit limits, and time-out periods as described in our Responsible Gaming policy.
You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). You must not share your login details with any third party. Any activity conducted through your account will be deemed to have been authorized by you. Notify xbij customer support immediately at [email protected] if you suspect unauthorized access to your account.
xbij is required by international anti-money-laundering regulations to verify the identity of all users before processing withdrawals. You will be asked to submit copies of government-issued identification (such as your Indonesian National Identity Card / KTP), proof of address (utility bill or bank statement issued within the last 3 months), and a selfie holding your ID card. Failure to complete KYC verification within 30 days of your first withdrawal request may result in account suspension until verification is completed.
Accounts with no login activity for 12 consecutive months will be classified as dormant. xbij reserves the right to charge a monthly dormancy fee of Rp 50.000 on dormant accounts until the balance reaches zero. You will be notified by email before any dormancy fee is applied. To reactivate a dormant account, contact customer support.
xbij accepts deposits via major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions must be conducted in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 10.000. Maximum deposit limits vary by payment method and are displayed during the deposit process.
Bank transfers and e-wallet deposits are typically credited to your xbij account instantly upon confirmation from the payment provider. In rare cases, processing may take up to 15 minutes. If your deposit has not appeared within 30 minutes, contact customer support with your transaction reference number.
To request a withdrawal, your account must be fully verified through the KYC process. Withdrawals are processed to the same payment method used for your most recent deposit, unless otherwise arranged with customer support. The minimum withdrawal amount is Rp 50.000. Maximum daily withdrawal limits are Rp 50.000.000 for standard accounts and higher for VIP/Gold-tier loyalty members.
xbij aims to process withdrawal requests within 2-6 hours during WIB business hours (Monday-Friday, 09:00-17:00 WIB). Withdrawals requested outside business hours or on weekends/public holidays will be processed on the next business day. Actual receipt of funds depends on your bank's or e-wallet provider's processing time, typically 1-4 hours for BCA/BRI/BNI/Mandiri bank transfers.
xbij does not charge withdrawal fees. However, your bank or e-wallet provider may impose inter-bank transfer fees or service charges. These third-party fees are outside xbij's control and are the responsibility of the user.
To comply with anti-money-laundering regulations, deposited funds must be wagered at least once (1× turnover requirement) before withdrawal is permitted. Accounts suspected of using xbij solely for money transfer purposes (depositing and immediately withdrawing without betting activity) will be flagged for investigation and may be suspended.
Bonuses and promotions are offered at xbij's sole discretion and may be subject to specific eligibility criteria such as minimum deposit amount, account verification status, or loyalty tier. Each bonus offer has specific terms and conditions that must be read and accepted before claiming. Bonuses are limited to one per person, household, IP address, and payment method unless otherwise stated.
All bonuses are subject to wagering requirements before withdrawal. For example, a bonus with a 30× wagering requirement means you must wager the bonus amount thirty times in qualifying bets before the bonus and any winnings derived from it can be withdrawn. Wagering requirements must be met within the validity period stated in the bonus terms (typically 7-30 days). Different game types contribute differently to wagering requirements: slots typically contribute 100%, table games 10-20%, and sports bets vary by odds.
xbij reserves the right to void bonuses and associated winnings if we detect bonus abuse, including but not limited to: creating multiple accounts to claim bonuses repeatedly, colluding with other users to meet wagering requirements artificially, or using betting strategies designed solely to exploit bonus terms (such as betting on all outcomes of an event simultaneously). Accounts found engaging in bonus abuse will be closed and funds forfeited.
If you request a withdrawal before meeting bonus wagering requirements, any active bonus and bonus-derived winnings will be forfeited. Only your original deposited funds and non-bonus winnings will be eligible for withdrawal.
All bets are subject to acceptance by xbij. We reserve the right to refuse or limit any bet at our discretion, particularly if we suspect fraudulent activity, technical error, or violation of our terms. Once a bet is confirmed and appears in your betting history, it is considered accepted and binding.
For sports betting markets, all bets are settled based on the official result at the end of regular time unless otherwise stated in the market rules. Extra time, penalty shootouts, and golden goals are not included unless explicitly specified. If an event is abandoned, postponed, or cancelled, bets will be voided and stakes returned unless the event is rescheduled and completed within 48 hours of the original start time.
Live betting odds change dynamically based on in-game events. Due to transmission delays, there may be a brief acceptance delay while we verify the current game state. Bets placed after an outcome-determining event (such as a goal scored in football) may be voided if our systems detect the bet was placed after the event occurred.
All slot games, table games, and live casino games provided on xbij display their certified Return to Player (RTP) percentage in the game information screen. RTP is calculated over millions of game rounds and does not predict short-term results. Each game round outcome is determined by a certified Random Number Generator (RNG) audited by independent testing laboratories. Past results do not influence future outcomes.
Individual bet maximum win limits and game-specific maximum payouts are displayed in the respective game rules or betting slip. Progressive jackpot wins are paid in full regardless of maximum win limits. xbij reserves the right to pay large wins in installments over time if the total exceeds Rp 500.000.000, with mutual agreement on the payment schedule.
In the event of obvious technical errors, such as incorrect odds displayed, malfunctioning games, or system glitches, xbij reserves the right to void affected bets and return stakes. You are obligated to notify xbij immediately if you notice any technical error or malfunction. Continuing to exploit a known error is grounds for account suspension and forfeiture of any winnings obtained through the error.
The following activities are strictly prohibited on the xbij platform. Violation of these rules may result in account suspension, termination, and forfeiture of funds:
While xbij strives for 99.6% uptime, we do not guarantee uninterrupted access to our services. The platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. xbij is not liable for any loss or inconvenience caused by service interruptions.
Many games and betting markets on xbij are provided by third-party suppliers. xbij acts as a platform and is not responsible for errors, malfunctions, or disputes arising from third-party game content. We will assist in resolving such issues but ultimate liability rests with the game provider.
You acknowledge that gambling involves financial risk and that you may lose money. xbij is not responsible for any financial losses you incur while using our services. You are solely responsible for managing your bankroll and gambling within your means. If you feel gambling is becoming a problem, please refer to our Responsible Gaming resources.
xbij is not liable for failure to perform our obligations under these Terms if such failure is caused by events beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, riots, government actions, internet or telecommunications failures, power outages, or pandemic-related restrictions.
xbij reserves the right to suspend or permanently close your account if we suspect violation of these Terms & Conditions, fraudulent activity, bonus abuse, or any conduct that we deem harmful to the platform or other users. In such cases, we will investigate and notify you of the outcome. If your account is closed for breach of terms, any remaining balance may be forfeited.
You may request voluntary self-exclusion for a period of 7 days to 6 months by contacting customer support. During the self-exclusion period, you will not be able to log in, deposit, or place bets. Self-exclusion cannot be reversed until the chosen period expires. For permanent account closure, contact support with a written request.
You may close your account at any time by contacting customer support. Upon closure, you must withdraw your remaining balance (subject to meeting any pending wagering requirements). xbij reserves the right to retain your account information for the period required by law for regulatory and anti-money-laundering purposes.
These Terms & Conditions are governed by and construed in accordance with international online gaming regulations and the laws applicable to xbij's operating jurisdiction. By using xbij services, you consent to the exclusive jurisdiction of our designated arbitration and legal processes.
In the event of any dispute arising from your use of xbij services, you agree to first attempt resolution through our customer support team. If a dispute cannot be resolved through support channels, it will be referred to independent mediation or arbitration as outlined in our dispute resolution process. You waive the right to participate in class-action lawsuits against xbij.
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
If you have questions about these Terms & Conditions or require assistance with your account, please contact xbij customer support:
For privacy-related inquiries, please refer to our Privacy Policy. For responsible gaming resources and self-exclusion requests, visit our Responsible Gaming page.
xbij reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of xbij services after changes are posted constitutes acceptance of the updated terms. We recommend reviewing this page periodically. Significant changes will be communicated via email to registered users.
Our customer support team is available 24/7 to answer your questions about these terms or any aspect of your xbij account. You can also find answers to common questions in our FAQ section.